Helpful Info
New to the Neighborhood? Welcome!
Looking for contact information for a specific City related issue? We’ve attempted to compile a comprehensive list of everything you might need to know throughout the year, including City government activities, utility companies, schools, and more!
BSVCA Website Link
Are You Using Alex311?
Did you know that you can report over 175 non-emergency city services and community issues? Used via app or website, Alex311 is the City of Alexandria’s dedicated customer service portal used to request over 175 city services, such as reporting potholes, missed trash collection, or inquiring about city programs. You can submit and track requests using several convenient methods.
How to use Alex311:
- Mobile app: Download the Alex311 app from the App Store or Google Play.
- Website: Submit and monitor tickets directly through the Alex311 Web Portal.
- Phone: Call 311 or 703-746-4311. Agents are available weekdays from 7 a.m. to 7 p.m., and on Saturdays from 8 a.m. to noon (excluding city holidays).
City of Alexandria Government
- City of Alexandria Website
- Alexandria eNews Alerts
- City of Alexandria on Facebook
- City of Alexandria on X (formerly Twitter)
- Planning and Zoning
- Alexandria Library
- The Chamber ALX (Alexandria Chamber of Commerce)
- Visit Alexandria (Convention & Visitors Association)
- City Events & Activities
- Trash and Recycling Pickup
- Most weeks, the neighborhood’s refuse collection day is on Tuesday, including trash, recycling, and compostable yard waste, but slides to the next day in weeks with Monday or Tuesday city holidays; see the website for details on what can be recycled, how to get extra/replacement bins, and how to get bulk, brush, or large items picked up.
- Large green bins are usually for compostable yard waste; medium size green and small yellow bins are for recyclables, and medium black bins are for non-recyclable trash.
- Glass: Glass has not been accepted in curbside blue bins since January 15, 2020. The City now runs a dedicated purple bin drop-off program for glass recycling — see Glass Recycling in Alexandria.
- Guide to Recycling, Yard Waste & Trash Collection Services
- Utilities in Alexandria
- Resource Recovery (Solid Waste)
- Xfinity (formerly Comcast Cable) — 703-823-3000
- Dominion Energy Virginia — 888-667-3000
- Verizon — 800-837-4966
- Virginia American Water — 703-549-7080
- Washington Gas — 703-750-1000
- Register your child for school
- Alexandria City Public Schools
- James K Polk Elementary (Pre K-5) — 5000 Polk Avenue, Alexandria, VA 22304, 703-461-4180
- Patrick Henry K-8 — 4643 Taney Avenue, Alexandria, VA 22304, 703-461-4170
- Francis C Hammond Middle — 4646 Seminary Road, Alexandria, VA 22304, 703-461-4100
- Alexandria City High School — 703-824-6800
- Register to vote
- Register your car in Virginia
- Swimming in Alexandria — while there are no pools in Brookville-Seminary Valley, neighbors join local recreational clubs (list for information only, may require a waitlist) or visit the City’s public pools
Looking for something in particular?
- Report a streetlight outage — most are maintained by Dominion Power; report via Alex311 or call 1-866-366-4357
- Report a power outage
- Find neighborhood parks
- Pay a parking citation
- Speak at a City Council meeting
- Search property and sales data
- Get information about permits
- Start a small business
- Learn about new development
- Find volunteer opportunities
- Update your voter registration or speak to a local election official
- Find your local polling place for voting
Animals
Police/Fire/Non-Emergency Crime Reporting Links
- Alexandria Police Department — 911 for emergencies, non-emergency: 703-746-4444
- Alexandria Fire Department — 911 for emergencies, non-emergency: 703-746-4444
- Alexandria Building & Fire Code Administration
- Online Police Reporting System (incl. graffiti)
BSVCA Police Liaison is Sergeant Richard “Rich” Magnum, Alexandria City Police. Email: richard.magnum@alexandriava.gov / Phone: 703-746-6845
Local Elected Officials
West End Coalition
Purpose and Organization
The West End Coalition (“Coalition”) was formed in 2014 and is an organization designed to get the West End better organized and have more of an impact on developments affecting the West End. The Coalition is not a formal organization like, for example, the Alexandria Federation of Civic Associations. The West End Coalition does not take positions. Individual member organizations will take positions. The Coalition is a means to facilitate getting to know each other’s issues and being able to more easily form coalitions on matters of interest. It is also a vehicle to get updates and information affecting the West End out to everyone quickly and efficiently. The boundary of the Coalition shall be those areas within the City of Alexandria that are West of Quaker Lane or that are included within the membership of Coalition member organizations.
Only West End civic associations, condo associations, and homeowners associations (or associations performing similar functions), can join the Coalition. Each member organization has one main representative and can, if it so desires, appoint an alternate who would take the place of the main representative at meetings if the main representative cannot attend. Alternates will be copied on Coalition correspondence so they remain up to speed and alternates can attend meetings but are not entitled to vote when the main representative is in attendance. Attendance at meetings are limited to main representatives (and/or their alternates) and others can attend if, after a member vote, it is agreed we invite them (e.g. asking a City official or member of the community to make a presentation on a matter of interest). Each member organization has one vote. In order to have some control over the size of the organization and who we want to join the Coalition, Coalition members will agree at meetings on who we want to extend an invitation to join. Meetings are quarterly and future dates for meetings are agreed upon at the meetings. Any member can request a special meeting and any member can send calls for action and updates to the membership and/or to individual members.
List of Member Organizations
- Beauregard Heights Association
- Brookville Seminary Valley Civic Association
- Canterbury Square Condominiums
- Cameron Station Civic Association
- Fairlington Citizens Assn.
- Hollandtowne Town Homes Homeowners Association
- Holmes Run Park Committee
- Olympus Condominiums
- Parkside at Alexandria
- The Sentinel
- Seminary Heights Condo Association
- Seminary Hill Association
- Seminary Park Community Association
- Seminary Ridge Civic Association
- Seminary West Civic Association
- Stonegate Foundation
- Strawberry Hill Civic Association
- Summers Grove Homeowners Association
- Wakefield-Tarleton Civic Association
- Watergate at Landmark
Alexandria Federation of Civic Associations (AFCA)
The BSVCA is a member of the AFCA. The AFCA is City-wide in scope and non-partisan in nature. We provide a forum for the exchange of information and ideas among local neighborhood organizations and associations affecting all residents of the City. Topics of particular interest to AFCA members include City policies and procedures; residential and commercial development proposals and plans; environmental issues; transportation; education; open space; infrastructure; public safety; health services; and housing.
AFCA works to encourage a free, spirited, and continuing dialogue among community leaders, elected officials, and appointed representatives. A founding principle of the Federation is that civil discourse involving strong neighborhood and homeowners’ associations and others throughout the City, will foster a better Alexandria for all.